The College: Student Financial Information and Policies

Student Financial Information and Policies

THE COLLEGE RESERVES THE RIGHT TO MAKE CHANGES IN ITS CHARGES FOR ANY AND ALL PROGRAMS AT ANY TIME, AFTER APPROVAL BY THE BOARD OF VISITORS.

Tuition and General Fees (per semester)
Information on tuition and fees can be found in the individual school or faculty section of this catalog, using the links on the left.

Billing

The Bursar’s Office generates eStatements each month for any account with a previous balance or with new activity. Payment is due in full by the due date on the statement. Exception: billing for the Executive MBA (EMBA) Program is handled directly by the Mason School of Business.

Included on the eStatement are charges for tuition and fees, room, meal plans, and other miscellaneous charges such as printing, lab fees, music fees, tutoring fees, orientation fees, etc. Student account charges are due by the established payment deadlines. Failure to pay the balance due and/or to provide the required information for pending financial aid by the established payment deadlines may result In the assessment of a late fee, the loss of financial aid and/or a restrictive hold being placed on the student’s account.

For currently enrolled students, the eStatement is generated electronically. No paper bills are issued to students or parents.

An email is sent to the student’s W&M email address and to the authorized payer’s email address (provided in eServices) when a bill has been generated and is ready for viewing. As a reminder, it is a violation of the College’s Acceptable Use Policy to provide your password to a third party under any circumstances. Third parties may be set up as authorized users in Banner Self Service/eServices.

Due dates for tuition plan participants are established at the time of enrollment in the tuition payment plan.

Visit www.wm.edu/offices/financialoperations/sa/index.php for more information

Payments

Payment of Student Account
Charges for tuition and fees, residence hall, meal plan and miscellaneous fees are payable by the due date each semester.  Accounts not paid in full by the established due date will be assessed a late payment fee of 10% of the outstanding balance up to a maximum of $100.00.

Payment Methods
Payment may be made in U.S. dollars only by cash; check, money order or cashier’s check made payable to The College of William & Mary. Payments by cash or check are accepted at the Cashiers Office in Blow Hall. Payment by check may also be made via the U.S. Postal Service. A check returned by the bank for any reason will constitute nonpayment and may result in late fees or collections. Payment online via credit card-American Express, Discover, VISA and MasterCard-is also available in eServices. Credit cards are accepted for online payments only. The College does not accept credit cards for ‘in-person’ payments or over the phone. A convenience fee is charged for payments made via credit card. Payment may also be made online via an electronic (web) check. There is no fee for paying online via electronic (web) check. Additional information may be obtained from the Bursar’s Office website at http://www.wm.edu/offices/financialoperations/sa/index.php

Any past due debt owed the College, (telecommunications, emergency loans, parking, health services, library fines, etc.), may result in late fees or collections, withholding of transcripts and diplomas, and non-conferral of degree. In the event a past due account is referred for collection, the student will be charged all collection and litigation costs, as well as, the College’s late payment fee.

Tuition Payment Plans
To assist with the payment of educational costs, the College offers the option of an Interest-Free Monthly Payment Plan for the fall and/or spring semesters of the academic year. This monthly payment plan allows you to spread your expenses for tuition, room and board, and other miscellaneous expenses charged on the student account into 4 monthly scheduled bank debits from a checking account per semester. A non-refundable application fee in the amount of $50.00 per semester is charged during the enrollment process for the payment plan.
Additional information, including plan highlights and FAQs, may be found on the Bursar’s Office website at www.wm.edu/eservices under the “Tuition Payment Plan” link.

Credit for Scholarships
Students who have been awarded financial aid are required to pay any amount not covered by the award by the established semester payment due date to avoid being charged a late payment fee. The Office of the Bursar must receive written notification of any outside scholarship from the organization before the credit can be given towards tuition and fees.

Student Financial Aid

The Office of Student Financial Aid administers all financial awards to undergraduates. Most assistance is based on financial need, with a limited number of academic and talent scholarships. All correspondence regarding financial awards, except those made by ROTC, should be addressed to:
     Director of Student Financial Aid
     The College of William and Mary
     P.O. Box 8795
     Williamsburg, Virginia 23187-8795
The Department of Military Science provides scholarships and other financial assistance for students enrolled in the College’s Army ROTC Program. Requests for information should be directed to:
     Department of Military Science
     The College of William and Mary
     P.O. Box 8795
     Williamsburg, Virginia 23187-8795

Financial Assistance

Financial assistance is available to undergraduates who need additional resources to meet the costs of education at the College. Demonstrated need is established through the analysis of the Free Application for Federal Student Aid (FAFSA). Entering freshmen and transfer applicants also need to submit the College Scholarship Service’s (CSS) Profile. In most cases, Virginia undergraduates may expect sufficient support to enable them to attend the College for four years, while out-of-state undergraduates may in many cases expect partial support, with the level depending upon financial need and the availability of funds.

Assistance is offered for one year only, but it may be renewed for each succeeding year if need continues and the student otherwise qualifies. Renewal requires the completion of the FAFSA for each succeeding year. The College’s standard of satisfactory academic progress, which is generally the same as that required for continuance in the College, is outlined in the Guide to Financial Aid, available from the Office of Student Financial Aid at http://www.wm.edu/admission/financialaid/documents/1415faguide.pdf

Entering students include early decision, regular decision and transfers. Early Decision applicants wanting a tentative determination of aid eligibility should submit the CSS Profile. ALL entering students should file the FAFSA by March 1. Returning students should file by March 15. Apply on time, as late applications may not receive full grant consideration.

The Financial Assistance Package

The financial assistance offer may include a grant, loan and/or Federal Work-Study. A grant is gift assistance and does not need to be earned or repaid. The Perkins Loan and Direct Loans must be repaid following graduation, while Federal Work-Study provides earnings during the academic session.

Financial Assistance for Students

Primary Assistance Sources
Federally funded programs include the Pell Grant, the Perkins Loan, Federal Direct Loans, the Supplemental Educational Opportunity Grant, and the Federal Work-Study Program. State funded programs include the Virginia Guaranteed Assistance Program (VGAP) and the Commonwealth Grant.
Endowed scholarship funds made possible through the generosity of friends and alumni of the College provide need-based grants.

Special Scholarships and Programs
Grant funds controlled by the Office of Financial Aid are based on demonstrated need. However, some merit or achievement based grants are offered by various departments such as Admission and Athletics. The Alumni group Order of the White Jacket awards scholarships to students working in food service.

Studying Abroad
Students studying off campus will be eligible for financial assistance. Please read the information available on our website (http://www.wm.edu/admission/financialaid/howtoapply/studyaway/index.php) before applying for a study abroad program.

Financial Benefits for Veterans

Programs for Federal and State beneficiaries are available to eligible students who attend the College. The Department of Veterans Affairs offers several programs to help veterans, active duty and dependents pay for their education including the Post 9-11 and Montgomery GI Bills as well as the Virginia Military Survivors and Dependents Education Program. It is the student’s responsibility to decide which benefit is most appropriate for him/her based on individual circumstances and then apply to VA to use benefits through their website at www.gibill.va.gov. Students who receive educational benefits from the Department of Veterans Affairs are ultimately responsible for all charges assessed by the College of William and Mary.
Questions about VA programs and the benefits process at W&M can be addressed to the Office of the University Registrar (757-221-2800 or vabenefits@wm.edu). 

Withdrawal Schedule and Refunds

Full-time Students Who Withdraw from the College Fall/Spring Semesters
Full-time students who withdraw from the College are charged a percentage of the tuition and fees based on the school week within which the withdrawal occurs. A school week is defined as the period beginning on Monday and ending on the succeeding Sunday. The first school week of a semester is defined as that week within which classes begin. Full-time students who withdraw from the College within the first school week of the semester are eligible for a refund of all payments for tuition and fees less the required enrollment deposit for entering students. After week 1 of the semester, the amount of the tuition and fees charged /refunded will be determined based on the following schedule:

Students will not be eligible for any refund of tuition and general fees if required to withdraw by the College.

Please visit Registration and Withdrawal, Withdrawal from the College for instructions on the withdrawal process.

Refund of the room rent will be prorated based on the date the resident officially checks out of the room with required paperwork completed by a Residence Life staff member. The Freedom, Gold 19, and Gold 14 meal plan adjustments will be prorated on the daily rate given the last day of usage. The Block meal plan adjustments will be based on actual meal and flex point usage. The cut-off date for receiving a refund for a meal plan follows the full-time withdrawal schedule.

Overpayments on the student account created by federal loans or grants will be automatically refunded following federal guidelines. (Within 2 weeks after fund disbursement)

Overpayments created by Parent Plus Loans will be refunded to the parent unless the parent designates the student as the recipient during the loan application process.

If an overpayment shows on a student’s account and it is not created by federal financial aid, the student is required to request a refund (https://forms.wm.edu/516/) from the Bursar’s Office. If a request is not filed, the overpayment will remain on the student’s account as a credit for the next semester or to offset additional charges which the student incurs.

Refunds for overpayments are issued as:
1 Direct deposit to your bank account if you have signed up for eRefund via eServices
2. A paper check mailed in the following address priority:

• CSU or GSH Box
• Local Address
• Permanent Mailing Address

Paper checks are issued to the most current address in Banner. It is the responsibility of the student to update their addresses by logging into Banner self-service.

For students paying through the tuition payment plan, all refunds will be determined by comparing the amount eligible for refunding to the total monthly payments made to date. Any outstanding amounts owed the College for tuition, general fees, dormitory fees or meal plan charges after deducting the eligible refund will be due immediately upon withdrawal.

It is College policy to hold the enrolled student liable for charges incurred, therefore in the case of refunding any overpayment, refund checks will be issued in the name of the student. Students who have received financial aid may be responsible for repaying those funds (see Withdrawal Schedule for repayment schedule).

Summer Sessions
Please contact student accounts at bursar@wm.edu or 757-221-1220 for withdrawal refund information for your summer session(s).

Special Fees Refunds
Fees for special courses are determined by the demand and arrangements, which are necessary to support such courses. Classes carrying fees have a notation in Banner Self-Service, “Additional Fees” and the amount of the fee can be seen in the Class Detail screen for each section.
Special fees are non-refundable.

Withdrawal and Refunds for Students Called to Active Duty:  The Office of the Dean of Students assists students called to active duty during or between semesters, or prior to matriculation at the college. A description of the options available and the tuition refund policy can be found at www.wm.edu/deanofstudents in the “Academic Policies” section.

Financial Aid Repayment Schedule

The return of Title IV funds for students with Title IV Federal Aid (Federal PELL, Direct Federal Subsidized and Unsubsidized Loans, Federal SEOG, Federal Work Study, Federal Perkins, Direct Federal PLUS, and Grad PLUS) who withdraw from school will be calculated in compliance with Federal regulations. A statutory schedule is used to determine the amount of Title IV funds a student has earned as of the date the student withdraws or ceases attendance. Please be advised that the Federal return of funds calculation has a different percent of attendance schedule than the College’s withdrawal policy.

If a student withdraws from college prior to completing 60% of a semester, the Financial Aid Office must recalculate the students eligibility for all funds received, including Title IV funds. Recalculation is based on a percent of earned aid using the following Federal Return of Title IV funds formula:
     Percent of aid earned = the number of days completed up to the withdrawal date, divided by the total days in the semester.
     (Any break of five days or more is not counted as part of the days in the semester.)

For Title IV purposes, the withdrawal date will be the date of notification of intent to withdraw, which may be earlier than the withdrawal date for the purpose of tuition reimbursement. If a student does not formally withdraw but ceases to attend classes, the withdrawal date under Title IV will be the mid-point of the semester.

Funds are returned to the appropriate federal program based on the percent of unearned aid using the following formula:
     Aid to be returned = (100% minus the percent earned) multiplied by the amount of aid disbursed toward institutional charges.
Keep in mind that, when funds are returned, the student borrower may owe a balance to the College. If that is the case, the student should contact the Student Accounts/Bursars Office to make payment arrangements.

Examples of Return of Funds Calculation
Example 1: Virginia undergraduate who lives on campus
Institutional Charges
      Tuition $6935
      Housing $2838
Financial Aid Package
      Pell Grant $1500
      Direct Subsidized Loan $1887
      State Grant $3086
The student withdraws on 10/20, which is day 57 out of 116 in the semester (57/116=49.1% of Title IV funds earned by the student). Title IV funds = $3387 ($1500 Pell + $1887 Sub Stafford). $3387 X 49.1% = $1663.02 of earned Title IV funds. The remainder of funds unearned $3387-$1663.02 = $1723.98 will be returned to Federal programs. The state grant will be reduced using the same formula; $3086 X 41.1% = $1268.35 earned and $1817.65 of the state grant.

Example 2: Out of state student not living on campus
Institutional Charges
      Tuition $19220
Financial Aid Payments
      Direct Subsidized Loan $807
      Direct Unsubsidized Loan $1860
      Perkins Loan $750
      FA Grant $9076
The student withdraws on 10/27, which is day 64 out of 116 in the semester (64/116=55.2% of Title IV funds earned by the student). Title IV funds = $3,417 ($807 Sub Stafford + $1860 UnSub Stafford + $750 Perkins Loan). $3,417 X 55.2% = $1886.18 of earned Title IV funds. The remainder of funds unearned $3,417 - $1886.18 = $1530.82 will be returned to Federal programs. The FA grant will be reduced using the same formula; $9076 X 55.2% = $5009.95 earned and $4066.05 unearned.
William and Mary must return $1531 to the Direct Unsubsidized Loan and $4066.05 of the FA grant.

Eligibility for In-State Tuition Rate

To be eligible for in-state tuition, a student must meet the statutory test for domicile as set forth in Section 23-7.4 of the Code of Virginia. Domicile is a technical legal concept. In general, to establish domicile, students must be able to prove permanent residency in Virginia for at least one continuous year immediately the first official day of classes, and intend to remain in Virginia indefinitely after graduation. Residence in Virginia for the primary purpose of attending college does not provide eligibility for in-state tuition. Applicants seeking in-state status must complete and submit the “Application for Virginia In-State Tuition Privileges” by the first day of classes of the semester for which In-state eligibility is sought. The application is evaluated and the student is notified in writing if the request for in-state tuition is denied.

Under Virginia law, students under age 24 are rebuttably presumed to be dependent on a parent/guardian, and, unless an exception is identified, the parent/guardian’s domicile status determines the student’s tuition rate.

Special rules apply to non-U.S. citizens; contact the Registrar’s Office for details or visit www.wm.edu/registrar.

A matriculating student whose domicile has changed may request reclassification from out-of-state to in-state. Students seeking reclassification must complete and submit the “Application for Virginia In-State Tuition Privileges” to the Office of the University Registrar. The Office of the University Registrar evaluates the application and notifies the student only if the request for in-state tuition is denied. Any student may submit in writing an appeal to the decision made, however, a change in classification will only be made when justified by clear and convincing evidence. All questions about eligibility for domiciliary status should be addressed to the Office of the University Registrar, (757) 221-2808.

In determining domicile the school will consider the following factors for the student and parent/guardian/spouse:
Citizenship status
Residence during the year prior to the first official day of classes
Employment
Property ownership
Sources of financial support
State to which income taxes are filed or paid
Location of checking or passbook savings
Social or economic ties with Virginia
Driver’s license
Motor vehicle registration Voter registration

Credit hour surcharge-Students who qualify for in-state tuition privileges must pay a surcharge (generally calculated at out-of-state tuition rates) for courses taken after completion of 125% of the credit hours required for the degree. For example, for a bachelor’s degree requiring 120 credit hours, this would mean that any credits taken beyond 150 (or 125% of 120) would be charged at the out-of-state rate. Certain exceptions apply, including AP/IB credits; see Section 23-7.4:F of the Code of Virginia for more information.

Additional information may be obtained from the William and Mary website at http://www.wm.edu/registrar or directly from the State Council of Higher Education for Virginia (SCHEV) at http://www.schev.edu.

Auxiliary Services

Meal Plans

William and Mary Dining Services provides a comprehensive dining program featuring a variety of meal plan options to meet the needs of each student. The two residential dining facilities on campus, the Commons and Center Court at the Sadler Center, provide all-you-care-to-eat style dining, while numerous retail options include Marketplace, Wholly Habaneros, BBQ 1693, Argo Tea, Zime at the Law School, Monticello Cafe at the School of Education, Boehly Cafe, Dodge Room, Jamba Juice in the Rec Center, Aromas in Swem Library, Domino’s Pizza Delivery and more provide traditional pay-as-you-go options. 

William and Mary Dining Services offers students a total of six meal plans to choose from the Freedom Plan, an unlimited meal plan, Gold 19 and the Gold 14 plans provide a guaranteed number of meals per week. The Block 125 and Block 100 provide a guaranteed number of meals per semester. A Commuter 3 plan is also available to students commuting to campus and provides 3 meals per week. All meal plans include Dining Dollars to provide flexibility and convenience. The amount of Dining Dollars varies according to the meal plan selected. Additional Dining Dollars may be purchased in increments of $10 and added to your meal plan at any time during the semester.

To select a meal plan prior to the official add/drop period, visit www.wm.edu/dining. Meal plans selected in the fall automatically roll over to the spring semester, however, Dining Dollars do not roll from one semester to the next. Students may change or cancel their meal plan through the official add/drop period at the beginning of each semester. Changes and/or cancellations after the add/drop period must be approved by the Meal Plan Petition Committee and may be subject to a $25 fee.  All meal plans are non-transferable and intended for individual use only.  For additional information about meal plans, visit www.wm.edu/dining

William & Mary Bookstore

The William and Mary Bookstore, operated by Barnes & Noble College Booksellers, offers new, used, digital and rental textbooks for all William and Mary courses. In addition to required textbooks, the bookstore has recommended school and dorm room supplies.  The Bookstore is also the official source for W&M clothing, gifts, class rings, graduation regalia and commencement announcements. Computers for the Student Laptop Program are available from the bookstore and are serviced on campus by William & Mary Technology Support Center.  The College Café located on the second floor of the bookstore, proudly serves Starbucks coffee and offers a varied assortment of baked goods, sandwiches, salads and other lunch and dinner options. A variety of author appearances, readings, children’s occasions, and other special events are held throughout the year. Students receive a 20% discount on W&M clothing purchases with a valid W&M ID card. The Bookstore accepts cash, the W&M Express card, all major credit cards and Barnes & Noble gift Cards.

William & Mary Student ID Card (Tribe Card)

The William and Mary student identification card is the College’s official form of identification prepared by Tribe Card Services for each student. It functions as a campus meal card, library card, an entry or access card to residence halls, recreational facilities, academic buildings, and the Student Health Center. Student ID cards are not transferable and are intended for the sole use of the student to whom it is issued. An ID used by anyone other than its owner will be confiscated and the person using the ID may be subject to disciplinary action. Because cards provide access to secured buildings and financial accounts, lost cards should be deactivated immediately through tribecard.wm.edu. If a lost card cannot be deactivated, it can be reported toTribe Card Services during business hours or to Campus Police evenings and weekends. This process also ensures that misplaced cards cannot be used by others. A $23 charge is assessed for lost, worn or damaged cards.  For a complete copy of the Tribe Card policy, visit www.wm.edu/tribecard.   Tribe Card Services is located in Room 169 in the Campus Center.

William & Mary Express Account

The William and Mary Express Account is a debit account linked to the student’s ID card. When deposits are made to the account, students can use their ID cards to purchase a variety of goods and services both on and off campus. Deposits to the Express account may be made online, at the ID Office and at the Value Transfer Station (VTS) machine located in Aroma’s at Swem Library.  The W&M Express account can be used to make purchases at the Bookstore, the Students’ X-Change, the Candy Counter in the Campus Center, Dining Services, the Student Recreation Center, and to make payments at Swem Library, Parking Services and over 20 off-campus merchants. For the complete W&M Express account policy, including refund and account termination policies, visit www.wm.edu/wmexpress

Parking

All motor vehicles operated or parked on College property, including motorcycles, motor scooters, moped, and vehicles with handicapped plates or hangtags, must be registered with the Parking Services Office. A decal is required to park on College property at all times beginning Monday, 7:30 a.m. through Friday, 5:00 p.m., except in metered or timed spaces as posted. Only under special circumstances and with prior written approval are freshmen and sophomores allowed to have cars on campus. Parking Services office hours are 7:45 a.m. - 6:00 p.m. Monday through Thursday and 7:45 a.m. - 4:30 p.m. on Friday, closed weekends unless otherwise advertised. The Motorist Assistance Program (MAP) offers assistance to stranded motorists on College property 8:00 a.m.-5:30 p.m. Monday through Friday.  Registered bicycles may utililize the campus bike racks throughout campus.   Bicycles found improperly chained to campus property or that pose a safety hazard, will be tagged for 24 hours then removed and impounded.  For more information, please contact (757) 221-4764 or visit our website at www.wm.edu/parking. The Parking Services office is located at 201 Ukrop Way, attached to the campus parking garage.

Residence Hall Fees

Residence Hall fees vary depending on the specific building to which a student is assigned; the average cost per semester fee is $2838.00. Freshman students are required to live in on-campus housing, although students who want to live with their families within a 30 mile radius of campus may apply to Residence Life for an exception. After their freshman year, students may choose to live off campus. Residence Hall fees will be prorated on a daily basis for students acquiring on-campus housing more than two weeks after the first day of occupancy for the residence halls. Students who move out of campus housing and remain enrolled at the College will not be eligible for residence hall fee refunds unless granted a contract release by the Contract Release Committee.

Housing Cancellation Policy-Students who select housing either through a manual process or an on-line process have 24-hours from the time of their selection or acceptance of housing to cancel their housing assignment without penalty. Cancelling a housing selection during any part of the Room Selection Process removes the student from the Room Selection Process for that year. The cancellation policy does not apply to members of a Fraternity or Sorority organization who have committed to their chapter houses and it does not apply to freshman housing assignments.
After the 24-hour cancellation period and prior to August 1 the following cancellation schedule and fees apply:

Prior to April 30: If a request for cancellation is received on or before this date the student may cancel their contract but the $200 room reservation deposit is forfeited and the student is charged a $100 cancellation fee.
May 1 to May 31: If a request for cancellation is received between these dates the student may cancel their contract but the $200 room reservation deposit if forfeited and the student is charged a $250 cancellation fee.
June 1 to June 30: If a request for cancellation is received between these dates the student may cancel their contract but the $200 room reservation deposit is forfeited and the student is charged a $400 cancellation fee.
July 1 to July 31: If a request for cancellation is received between these dates the student may cancel their contract but the $200 room reservation deposit is forfeited and the student is charged a $500 cancellation fee.

Cancellation requests should be emailed from the student’s William and Mary email account to living@wm.edu and include student name, student ID number, space selected and a statement requesting cancellation. Beginning August 1 students seeking to be released from their on-campus housing contract must petition the Contract Release Committee. A release may be granted only to students who can demonstrate through the written petition and supporting documentation that their situation is extraordinary and cannot be resolved in campus housing. Petitions are considered on a case by case basis and release is not guaranteed.

Incidental Expenses - The cost of clothing, travel and incidental expenses varies according to the habits of the individual. The cost of books depends on the courses taken. Books must be paid for at time of purchase. Checks for books should be payable to The William and Mary Bookstore.

Deposits and Miscellaneous Fees

Application Fee - A non-refundable processing fee is required with an application for admission to most programs of the College. If the student attends the College, this fee is not applied as credit toward their tuition and fees charges.
Enrollment Deposit - Upon acceptance for enrollment by the College, a non-refundable deposit is required to confirm the student’s intent to enroll. The deposit is applied as a credit toward tuition and fees charges.
Room Deposit - For returning students, a non-refundable deposit of $200 is required by the College to request a room. This payment is made to the cashier’s window and is applied as credit toward tuition, room and board charges. Although payment of this deposit does not guarantee a place on campus, the College makes every effort to accommodate all undergraduate students who desire College housing. Students already enrolled may make this deposit at any time after December 1 of the Fall semester, but it must be paid before the designated date as established by Residence Life. No rooms will be reserved for students who have not paid a room deposit by the specified date. Entering freshmen are not required to make a room reservation deposit until they have been notified of admission to the College. Transfer and former students are required to pay the deposit upon assignment to College housing.
Room Change Penalty Fee - Students who change rooms without the approval of Residence Life will be charged a $25 fee and will be required to move back into the original assignment.
Graduation Fee - A non-refundable graduation fee of $85.00 (per degree) will be charged to all students after they have filed their “Notice of Candidacy for Graduation”. The student will be billed for the fee along with the other tuition and fees obligations.
Transcript Fee - Official transcripts cost $7 per transcript. Payment is due at the time the order is placed. Payment must be made in U.S. dollars only by cash or check made payable to The College of William and Mary. Transcripts must be requested in writing with a student’s signature or online through the National Student Clearinghouse. Request forms are available in the Office of the University Registrar, Blow Memorial Hall, online at www.wm.edu/registrar/forms/index.html, or written requests may be mailed to: The College of William and Mary, Office of the University Registrar, P.O. Box 8795, Williamsburg, VA 23187-8795, Attention: Transcripts. No transcript will be released until all financial obligations to the College are satisfied. Current and former students enrolled since 2007 may access an unofficial transcript through Banner self-service at my.wm.edu. One unofficial transcript will be generated free-of-charge upon request to the University Registrar’s office per year; subsequent copies carry a $7 fee.

Financial Penalties

Failure to pay in full by the established due date(s) may result in the assessment of late fees/penalties in an amount up to 10% of the outstanding account balance. Semester payment due dates are established by the Office of the Bursar. For students electing to pay tuition and fees through the tuition payment plan, the payment due date is the first of each month beginning in August for the fall semester and January for the spring semester as detailed in the payment plan enrollment information. Failure to pay by the established due date(s) may result in late fees, referral to University Collections and Receivables, and/or referral to an outside collection agency.

Late Registration Fee

$50 for full-time students
$25 for Flex Track/part time students
A student must petition the Office of the Dean of Students (undergraduate) or to the graduate dean to register late or register again after cancellation. If approved, payment is due in full for all debts owed the College, including a late registration fee and late payment fee.

Delinquent Accounts

An account is considered delinquent when payment has not been received by the payment due date. Once your account is considered delinquent (more than 59 days past due) with the College, we are required by the Commonwealth of Virginia to send your account to either a private Collection Agency or the Office of the Attorney General depending on the dollar amount past due.
If your account has been sent to a Collection Agency (all accounts receivable under $3,000.00 and more than 59 days past due), the following events will occur until you have paid the Collection Agency in full:
• Addition of 23% collection costs;
• Submission of your account to the Department of Taxation pursuant to the Setoff Debt Collection Act;
• Reporting of your account to all Major Credit Bureaus; and
• Placement of a hold on your William & Mary account making you ineligible for any services from the College such as registration for classes, official transcripts, or a diploma.
If your account has been sent to the Office of the Attorney General (all accounts receivable $3,000.00 and greater and more than 59 days past due), the following events will occur until you have paid the Office of the Attorney General in full:
• Imposition of interest accrual at six percent per annum from (date of initial pre-delinquency invoice or demand letter);
• Addition of 30% attorney’s fees to your account balance;
• Submission of your account to the Department of Taxation pursuant to the Setoff Debt Collection Act; and
• Placement of a hold on your William & Mary account making you ineligible for any services from the College such as registration for classes, official transcripts, or a diploma.
 

Returned Check Fee

The return of a check issued to the College of William & Mary will result in a $50.00 returned check fee being placed on the account of the student on whose behalf the check was presented for each returned check no matter the reason. Each account will be allowed two (2) returned checks after which payment by check will not be accepted. Written notification/email on how to resolve the returned check(s) will be sent to the person whose account was affected and/ or the maker of the check.
A hold will be placed on the account affected, until the returned check has been redeemed (made good). If the returned check(s) have not been redeemed by the deadline, an additional 10% (up to $250.00) late fee will be levied, and the College will begin its collection proceedings as stated within the guidelines of the Department of Accounts, Commonwealth of Virginia.
Important Note: A returned check may automatically result in a hold on the account affected, which may preclude participation in any or all of the following activities: further check writing privileges, class registration, receipt of grades, issuing transcripts, and/or diplomas.

Returned Electronic Payment Policy

Payments made online through eServices by credit card and/or echeck which are returned for any reason will result in a $50.00 returned payment charge being assessed on the student’s account at the College.
A hold will be placed on the account affected, until the returned check has been redeemed (made good). If the returned check(s) have not been redeemed by the deadline, an additional 10% (up to $250.00) late fee will be levied, and the College will begin its collection proceedings as stated within the guidelines of the Department of Accounts, Commonwealth of Virginia.

Returned Check Payment Methods

Cash-Pay in person at the Bursar’s Office. Obtain a cash register receipt for your records. DO NOT MAIL CASH.
Certified Funds -Make cashier’s check, money order, or other certified funds payable to the College of William & Mary. Include your name, ID#, current address, and phone number on the face of the check.
Deliver in person or mail certified funds to the following address:   
     The College of William & Mary
     Attn: Bursar’s Office / Renee Schofield
     P.O. Box 8795
     Williamsburg, VA 23187-8795