Jan 25, 2022  
2014 - 2015 Graduate Catalog 
2014 - 2015 Graduate Catalog [ARCHIVED CATALOG]

Mason: Student Resources

The McLeod Business Library

Room 2034, Miller Hall

Located on the second floor of the Raymond A. Mason School of Business in Miller Hall, the McLeod Business Library is your center for business research.  Professional Business Reference Librarians and student assistants are ready to help you access business reference materials in both print and electronic formats. Most databases can be accessed remotely by the Mason community. Individual and group workstations are available for business research and study. No food is allowed in the Business Library or Lab. Beverages with lids are permitted.

Contact Us

Website: https://mason.wm.edu/about/library
Phone: 757-221-2916
Email: BusinessLibrary@mason.wm.edu

Charlotte Davis Brown, Director

Library Hours

Hours for the library are posted on our website https://mason.wm.edu/about/library. Because the hours may vary, especially during interim periods and holidays, patrons should check the web page or call 757-221-2916 to confirm hours before visiting.

Regular Hours:  
Mondays – Thursdays 9:00 a.m. – 10:00 p.m.
Fridays 9:00 a.m. – 5:00 p.m.
Saturdays 11:00 a.m. – 6:00 p.m.
Sundays 2:00 p.m. – 10:00 p.m.

Library Resources and Services

Business Databases

The McLeod Business Library has thirty business databases, including Bloomberg, MarketLine, Freedonia Focus, Mergent Online, Mintel Oxygen, WRDS and more. They cover subjects such as company information, entrepreneurship, finance/investment/accounting, global business etiquette, industry research, investment sources, management, and marketing.

Most databases can be accessed remotely by William and Mary Business majors and Mason School of Business faculty, staff and students. Visit our website at https://mason.wm.edu/about/library for user guides, research guides and other information about the databases.

Reference Collection

Most books and journals in the McLeod Business Library may not be taken out of the library. Please note that a photocopier is available for five cents per page.

All items in the Business Library’s reference collection are listed in the Earl Gregg Swem Library online catalog. Select McLeod Business Library from the Select Library menu on the Library Catalog search screen.

Popular Collection

The Popular Collection titles include both fiction and nonfiction and are chosen with student leisure reading needs in mind. Patrons may check out these books for 28 days.

Business FAQ’s

Visit our website at https://mason.wm.edu/about/library for the most frequently asked questions (and resources to answer them) about companies, industries, marketing, global business, and research papers.


Research Assistance

If a student needs in-depth reference or research assistance, help is availabe. It is best to email BusinessLibrary@mason.wm.edu or call 757-221-2916 for an appointment.

Course Reserves

Professors may place course materials on reserve in the Business Library. This provides all students with reliable, equitable access. Reserve items are usually available for two hours or 24 hours. The circulation periods are established by the faculty member when the reserve is placed in the Business Library.

Library Training Room/Group Study Lab

Students and their groups may use the five-person study tables when the Library is not using the room for training. The tables are equipped with five network jacks and a shared monitor.

Photocopying, Printing and Scanning

Copies and prints are five cents per page. Students may pay with their College of William & Mary Express card or cash. If a student does not have an Express card he or she should ask Business Library staff for assistance.

Students may scan documents and e-mail them to an address of choice. The scans are black and white. Scanning is free.

Use of Classrooms and Meeting Rooms in Miller Hall

Classrooms (Miller):

  • When classrooms in Miller Hall are open, they may be reserved for class project preparation, review sessions and officially recognized guest speakers.
  • Students may reserve the classrooms through their respective program offices.
  • Students may be required to move or reschedule their activity if the room is needed for a School of Business event.
  • Please leave the room clean and tidy, with the technology turned off.

Meeting Rooms:

There are thirteen team meeting rooms on the lower level and seven team meeting rooms available to graduate students on the first level of Miller Hall. Use of team meeting rooms is restricted to students, faculty, and staff of the Mason School of Business. Appropriate use of the team meeting rooms is on the honor system. Team meeting rooms are intended for collaborative group work and should not be used by a single group for more than two hours. Lower level team meeting rooms may be used by both undergraduate and graduate students, while team meeting rooms in the undergraduate and graduate wings are restricted for use by their respective students.

During the hours of 8:00 am – 5:00 pm, Monday-Friday, the first floor team meeting rooms are available to student groups on a first-come, first- served basis. During this time these meeting rooms cannot be reserved by students. Students are also not permitted to post signs of intended use.

During the hours outside of 8-5, M-F, first floor team meeting rooms can be reserved by student groups for up to seven days in advance by using the EMS reservation system on-line. There are no hour restrictions for reserving the lower level team meeting rooms.

  • Meeting rooms may be reserved for groups of up to 7 people. The small meeting rooms are for small group student use only. Please respect other students’ needs for meeting space and limit use to two hour blocks of time. Do not leave belongings unattended in these rooms to “hold” the space.
  • Miller Hall food and drink policies apply to team meeting rooms.
  • Students must clean up after themselves and leave the room in excellent condition for the next group of students. Furniture should not be moved in or out of the team meeting rooms.


Mason students’ WM ID cards will allow access from 6:00am-2:00am daily. After 2:00am the building will close and security officers will clear the building. Offices and suites are accessed by a key.

Boehly Cafe and the Argo Tea Company

The Boehly Café and the Arfo Tea Company, located in Miller Hall, are open for breakfast and lunch during the academic year. Students can use their W&M Express cards to make purchases.

Lockers and Locker Policy

Lockers are available for rent to MBA full-time and MAcc students at the beginning of the school year. These lockers are located on the lower level of the Miller Building. Materials kept in lockers are the responsibility of the user. The Mason School of Business takes no responsibility for lost, stolen or damaged materials while stored in lockers. The Mason School of Business reserves the right to inspect the contents of a locker at any time and will do so periodically. Food may not be kept in lockers.

To reserve a locker, contact the MAcc or Full-time MBA Program.

Information Technology Department

IT Help Desk

Room 2012, Alan B. Miller Hall

Jay Noffsinger, Director of Information Technology
757-221-2045; Jay.Noffsinger@mason.wm.edu

Gerald Huther, Technology Support Analyst
757-221-2153; Gerry.Huther@mason.wm.edu

Terry Trojak, Senior Network Systems Analyst
757-221-1575; Terry.Trojak@mason.wm.edu

Karen Conner, Senior Software Developer
757-221-2927; Karen.Conner@mason.wm.edu

Daniel Norton, Audio/Visual Technology Engineer
757-221-4714; Daniel.Norton@mason.wm.edu

Nick Haw, Computer/Classroom Support Specialist
757-221-7864; Nick.Haw@mason.wm.edu

Danny Tiet, Computer/Classroom Support Specialist
757-221-7865; Danny.Tiet@mason.wm.edu

The Information Technology Department is committed to providing a high level of service to ensure that information technology is an effective enabling tool for all Mason School of Business departments and divisions.

The Information Technology Department’s service goals are to provide timely and effective technical support of computer hardware and software, technical tools that effectively support business needs, support and implementation expectations that are appropriately met, secure and reliable electronic environments, and new technology solutions that are rapidly acquired and implemented.

Full-time MBA Students are required to have acceptable laptop computers (see our Laptop Specifications page, http://masonweb.wm.edu/technology/docs/laptop_recommendations.pdf, for more information). It is the responsibility of the student to obtain sufficient technical and warranty support on his/her laptop computer and all software not installed/supported by the Information Technology Department. The Information Technology Department cannot be responsible for supporting student hardware and will refer students to the hardware manufacturer or third-party repair facilities to deal with hardware problems or problems with software/operating systems not supported by Information Technology Department.

IT Department Help Desk

All requests for assistance should be directed to the Information Technology Department Help Desk. The Information Technology Department Help Desk serves as a centralized point of contact for all computer issues for the Mason School of Business staff, faculty, and students.

The Help Desk can be reached by calling (757) 221-3401 between 9:00 AM and 4:00 PM weekdays (except holidays) and Saturdays when Executive MBA classes are in session. Non-emergency, scheduled, or access requests to the Help Desk may also be submitted using e-mail. The Help Desk can be reached via e-mail at: help@mason.wm.edu.

Student walk-in service is also available in Alan B. Miller Hall, room 2012 (north wing, 2nd floor) between 9:00 AM and 4:00 PM, for problems that require immediate attention, the drop-off of equipment, or scheduling of project work. The Help Desk will be manned weekdays (except holidays) and Saturdays when Executive MBA classes are in session.  All requests to the Help Desk are monitored to improve customer service and the timeliness of their services.

If a student experiences problems after hours in a Mason School of Business classroom, he or she should refer to our Classroom Troubleshooting FAQ on our Web site, http://masonweb.wm.edu/it/multimedia.asp, before contacting the on-call technician.  For further information regarding our technology and its use after hours, please browse our Web site, http://masonweb.wm.edu/it/.

The Help Desk prioritizes all requests according to their urgency to ensure appropriate response time to the multitude of service requests received. Service requests for issues affecting multiple users, or problems that prevent individuals from performing their work completely, are given a higher priority than requests for minor issues, such as new software or hardware installations.

Campus IT

The Campus IT office located in Jones room 208 (http://www.wm.edu/it/ or 757-221-HELP) is responsible for the following systems on campus:

  • Blackboard
  • Banner
  • myWM (my.wm.edu)
  • Campus e-mail
  • Campus computer labs
  • Campus network

Please see The College of William & Mary IT Department under William & Mary Student Resources.